Incident Details

This page contains all current information on the status of this incident.



Start

2020-06-25 11:30:00 EDT


End

2020-06-25 12:47:19 EDT


Severity

Major Performance Issue


Current Status

Resolved


Services Impacted

- IAR - Back Office Files (BOS)
- IAR
- IAR API


Description

Attention BOS users: A problem with scheduled IAR BOS files was detected which required a brief IAR outage. IAR is again available. All scheduled IAR BOS AM files have been re-created. Any BOS files created manually today should be re-ran to ensure accuracy. Thank you for your patience! 06/25/20 12:45PM



Timeline

2020-06-25 12:26:19 EDT

A problem with scheduled IAR BOS files was detected which required a brief IAR outage. IAR is again available again as of 12:26 pm. All scheduled IAR BOS AM files have been re-created. Any BOS files created manually today should be re-ran to ensure accuracy. 06/25/20 12:30PM

2020-06-25 11:30:00 EDT